Deposit Indemnity
Deposits: Most Double Glazing installers will require a deposit on acceptance of a quote. Only pay a reasonable amount - usually up to 25% of the total. Apart from the deposit, try not to pay any more unless the installation is in stage payments.
If a company you have paid a deposit to collapses before they do any work for you, there are several ways to obtain compensation.
If the company belongs to some trade associations you may be able to have the work carried out through the Deposit Fund. Another member company will carry out the work at the going market rate, less the deposit you’ve already paid. NHG guarantees has a scheme that covers up to 25% of the contract price.
If the company has gone into liquidation apply directly in writing and as quickly as possible.
NHG Guarantees does not cancel a claim by a customer should a company enter into voluntary liquidation or liquidation for the purpose of reformation, reconstruction or amalgamation.
Our deposit scheme is only available if you register your certificate with us online.
» Deposit Indemnity Registration Form