Example Conservatory FENSA

insurance backed guarantee

The guarantee which again is underwritten by top Insurers mirrors that of the member company‘s own guarantee/contract and provides cover for up to 10 years for the full contract value of the installation for repairs or replacements in the event of the member company ceasing to trade through liquidation, bankruptcy, death or state retirement of the principals.

The need of an Insurance Backed Guarantee (IBG)

All member companies have to provide their own guarantee so provided they remain in business the consumer will never have to resort to the insurance backed guarantee for remedial work. However there are an alarming number of consumers who have had problems only to find that the original installing company has ceased to trade within the guarantee period therefore the consumer has to find the costs of having the problem rectified themselves. By choosing a company that are members of our organisation and having an insurance backed guarantee will ensure that you have peace of mind, should anything go wrong and the member company has ceased to trade as any problems will be rectified with the minimum amount of fuss.

Insurance Certificate

Upon the successful completion of an installation or home improvement and provided full payment has been made by the consumer, the member company will notify us and we will forward a certificate of insurance to you without delay.

Policy

The Installation Company: Entity to whom a Deposit has been given and from whom a VAT receipt for such Deposit has been received in writing.

Insured Cause: Claims emanating from defective workmanship or materials in the Insured Works and/or the Installation Company’s failure to comply with Building Regulations (as defined) where the original installer has Ceased to Trade.

Limit of Indemnity: In respect of where a Deposit is taken: up to 25% of the total cost of the Installation or £6,250 whichever is the lesser.

Policy Period: Subject to the completion of the Customer Return Slip, 90 days from the date of receipt of the Deposit Cover Customer Return Slip (to be returned within 7 days of paying the Deposit) or until work is completed whichever is the sooner.

Exclusions:

  1. any loss of use or Consequential Loss of any nature,
  2. any damage caused by war risks, sonic booms or nuclear radiations,
  3. breakage of glass for any reason,
  4. any remedial work undertaken without the consent of The Insurance Company.
  5. any loss which is recoverable under any other insurance policy or any other source whatsoever.

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